Refund policy
PEACH & PINE BOUTIQUE RETURN & REFUND POLICY
We hope you love your Peach & Pine purchase! If something isn’t quite right, we’re happy to help.
RETURNS
Return requests for eligible items must be submitted within 7 days of delivery.
To request a return, email hello@peachandpineboutique.com within the 7-day return window.
Please use the following subject line:
RETURN – Order #[your order number]
In your email, please include:
Your name
Your order number
The item(s) you would like to return
The reason for the return
Photos if the item arrived damaged, defective, misprinted, or incorrect
To be eligible for a return, your item must be unused, unworn, unwashed, and in the same condition in which you received it, with all original tags and packaging when applicable.
Please do not send an item back until you have received return instructions from Peach & Pine Boutique.
Once your return request has been reviewed and approved, we will provide instructions for completing your return.
Returns sent without prior authorization may not be accepted.
NON-RETURNABLE & FINAL SALE ITEMS
For health, hygiene, customization, or made-to-order reasons, certain items are final sale and cannot be returned or exchanged unless they arrive damaged, defective, misprinted, or incorrect.
Final-sale items may include:
Intimates and bodysuits
Swimwear
Jewelry
Beauty and personal-care items
Face coverings
Gift cards
Items specifically marked Final Sale
Personalized or customer-customized items
Made-to-order and print-on-demand items, including products featuring original Peach & Pine designs
Peach & Pine Original and other made-to-order or print-on-demand products cannot be returned or exchanged due to incorrect size or color selection, change of mind, or buyer preference.
Please review product descriptions, sizing information, colors, and other product details carefully before ordering.
If you have questions about whether a particular item is eligible for return, please contact us at hello@peachandpineboutique.com before purchasing.
DAMAGED, DEFECTIVE, MISPRINTED OR INCORRECT ITEMS
Please inspect your order when it arrives.
If an item arrives damaged, defective, misprinted, or you receive the incorrect item, please email hello@peachandpineboutique.com as soon as possible so we can review the issue and make it right.
Please use:
RETURN – Order #[your order number]
as the subject line and include clear photos of the item and packaging when possible.
EXCHANGES
We do not offer direct exchanges.
For eligible returnable merchandise, if you need a different size, color, or item, please request a return and place a new order for the item you would like.
Final-sale, made-to-order, print-on-demand, personalized, and customer-customized items are not eligible for exchanges.
REFUNDS
Once an eligible return has been received and approved, your refund will be issued to your original payment method.
Please allow additional time for your bank or credit-card company to process and post the refund.
Original shipping charges are non-refundable unless the return is due to an error on our part or the item arrived damaged, defective, misprinted, or incorrect.
RETURN SHIPPING
Unless an eligible item arrived damaged, defective, misprinted, or incorrect, return-shipping costs are the customer’s responsibility.
Return-shipping charges are non-refundable.
QUESTIONS ABOUT RETURNS
If you have any questions about a return or whether an item is eligible, please contact:
hello@peachandpineboutique.com
For return requests, please use:
RETURN – Order #[your order number]
in the subject line.